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SILVER
Coverage :
Value Care Silver is a maintenance plan that ensures savings and protection against inflation and the rising cost of lubricants during the life of your vehicle.
- Scheduled maintenance services at specific kilometer intervals for labor, parts, and consumables.
- Services covered as per Riya Autolink’s recommendations, based on your vehicle’s service schedule and what is payable under the Free Services scheme.
- Change of Oil Filter, Fuel Filter, Air Filter, and Sedimenter
- Change of Engine Oil, Transmission Oil, and Power Steering Oil*
- Change of Coolant, Brake Oil, and Clutch Fluid*
- General check-up, Wheel Alignment and Balancing
- Vehicle Washing, Wheel Greasing*
Exclusions :
- Wheel balancing weights
- Gas filling/top-up for AC system
- Any repair (Labor, Parts, Consumables) not mentioned above or not covered under scheduled maintenance
- Services based on time (months/years) rather than kilometers
GOLD
Coverage :
- All benefits of Silver Plan, plus:
- Top-ups of Engine Oil, Coolant, and Brake Oil
- Replacement or repair of:
- Brake Pads, Brake Liners, Wheel Cylinders
- Clutch Disc, Clutch Cover, Cables, Mountings
- Suspension Bushes, Wiper Blades, Auxiliary Belt, and other wear & tear items
- Washing and Wheel Greasing
Exclusions :
- Wheel balancing weights
- Gas filling/top-up for AC system
- Repairs not mentioned above or not covered under schedule/warranty/program terms
- Services based on elapsed time
PROMISE TO PROTECT
Coverage :
- Clutch
- Brake Pads, Brake Liners, Brake Disc
- Wiper and Wheel Cylinders
- Suspension Bushes and Engine Mountings
- Hoses and Ball Joints
- Auxiliary Belt (Alternator & A/C Belt), Window Winder
- Replacement or repair of:
- Brake Pads, Brake Liners, Wheel Cylinders
- Clutch Disc, Clutch Cover, Cables, Mountings
- Suspension Bushes, Wiper Blades, Auxiliary Belt, and other wear & tear items
- Washing and Wheel Greasing
Exclusions :
- Any repair (Labor + Parts) not explicitly listed
- Scheduled services, engine or aggregates, body parts, catalytic converter
- Top-ups of oil, coolant, brake fluid
- Wheel alignment and balancing
FAQS
1. What is a Scheduled Service?
It is preventive maintenance to ensure smooth performance of your vehicle. It involves replacement of items like Engine Oil, Oil Filter, Fuel Filter, Air Filter, etc., based on service intervals recommended by Riya Autolink.
2. Will my scheduled service be covered under this AMC?
Yes. Scheduled services are covered under Silver, Gold, and Protect Plus AMCs.
3. How many scheduled services are covered?
The number of covered services depends on the selected AMC plan and its duration/kilometer limit. Example:
- For vehicles like Zest, Bolt, Tiago, Tigor, Nexon, or Harrier with a 1-year / 15,000 km service schedule, a 2-year / 30,000 km AMC includes 2 oil change services.
- For Hexa, Sumo Gold, or Safari Storme with a 1-year / 20,000 km schedule, a 2-year / 40,000 km AMC includes 2 oil change services.
4. Are wear and tear parts covered?
Yes, but only under Gold, P2P, and Protect Plus plans.
5. Are consumables covered?
6. What consumables are included?
7. Are labor charges covered?
Yes, labor charges are included under AMC plans.
8. Is the AMC applicable across India?
9. Can I pay for AMC in installments?
No. Full payment is required upfront to purchase an AMC.
10. When can I buy the AMC?
- Gold: Within 396 days and before 15,500 km from vehicle sale date
- P2P & Protect Plus: Within 2 years from sale date
- Silver: No restriction on age or kilometers
11. Do I need an Extended Warranty to buy AMC?
- Gold: Yes, if AMC duration goes beyond the OE warranty
- Silver, P2P, Protect Plus: Extended warranty is not required
12. My vehicle is out of warranty. Can I still purchase an AMC?
13. What are the benefits of AMC?
- Coverage for unexpected repair costs
- Price protection against rising part and oil costs
- Up to 30% savings on maintenance
- Higher resale value
- Cashless repairs
- Valid PAN India at authorized workshops
- Custom options based on vehicle, usage, and duration
- GST savings on each AMC service
14. Are electrical items covered?
15. How many times can I get my wear and tear items replaced?
16. I am a GST customer. Can I take benefit of GST if I purchase AMC online?
17. Is this AMC applicable for all Tata Motors models?
18. Can I get wear and tear parts replaced under AMC even if there is no issue?
19. Will any replaced part be handed over to me after service?
20. Can I cancel an AMC purchased online?
Yes, but only if no claim has been raised under that AMC by the dealer.